Smartphone storage controversy - Samsung boss replies

Posted by: Gergely Sumegi (3 years, 8 months ago)

According to a recent survey carried out by British consumer rights organization Which?, some high-end smartphones have much less storage space than advertised. The worst contender was Samsung Galaxy S4 with just over half of the advertised storage space.

We have long been accustomed to the fact that internal hard drives, especially those of desktop computers, are actually smaller than the nice figure on the package. The operating system takes a lot of space on a computer's hard drive as well as in a smartphone.

Despite the advertised 16 GB, which is sometimes part of the model name, mobile phones offer much less space upon purchase. The results of the tests of Which? are quite astonishing though, as the most popular Android device, Samsung Galaxy S4 has only 8.56 GB free out of the 16 GB printed on the label.

Apart from the Android operating system running on the device, Samsung's own TouchWiz interface and the pre-installed, undeletable applications are the binge eaters of storage space. All manufacturers do this, but some of them manage to save more storage for user content, as can be seen in the case of Sony for example.

Google's plain Android Nexus 5 and the latest iPhones were the best contenders in the game, with 12.2 to 12.6 GB free space in Apple's devices.

Lee Epting, the Vice President of Samsung Electronics’ Media Solutions Center Europe, has responded to the criticisms. Samsung is aware of the debate within the industry regarding the difference between the advertised and actual storage space of smartphone devices. That's why the company is planning changes in the near future to make more space available for Samsung's customers.

The next major product of the Korean manufacturer will be Samsung Galaxy S5 later this year, so we can check soon whether these were genuine promises by the VP.

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