Following public outcry over Microsoft’s invasion of privacy, the company has promised to set a more rigorous privacy standard in the future, offering a number of updates to its policies. Microsoft’s deputy general counsel, John Frank, present a list of four new standards which would be applied to any similar future cases.
In future cases, Microsoft has said that it will not be searching customer email accounts unless the circumstances at hand would justify a court order. Even when such an order is granted, the company will also take pains to ensure that only the area under suspicion would be searched.
Although the unnamed blogger whose Hotmail inbox was invaded did not have any connection to Microsoft, a former employee named Alex Kibkalo was found to allegedly be supplying company property.