"Have you tried turning it on and off again?" helps more than we think

Posted by: Jennifer Cefai (3 years ago)

In the immortal words of the IT Crowd, “have you tried turning it on and off again?” seems to be the seemingly sarcastic response from most call centers every time you need to fix a PC problem. Whilst it is terribly frustrating to deal with the less-than-helpful support at the other end of the line the reality is that a simple reboot can fix a lot more problems than you might imagine. Here are some situations where a restart may help the most:

Windows is running very slowly: The longer way of getting around a slow PC is going through the task manager and trying to find the process eating up CPU. A reboot, on the other hand, does the same work – but faster, especially where the average user is concerned.

A program is using too much memory: Firefox, for example, has been known for a huge volume of memory leaks on average PCs. Closing a memory-consuming program like Firefox and restarting causes it to give up its stronghold over the PC’s memory.

Internet connection problems: Sometimes it might just be a piece of hardware that needs a pick-me-up. When your router or modem isn’t working all it might require is a restart to get it working again, rather than trying to get into the nitty-gritty of your network settings.

The point of restarting is that it starts everything from a clean slate. Whenever you restart the PC or device in question will start from scratch, giving it the chance to work as well as it did before.


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