Bitly disconnects Facebook and Twitter accounts after security breach

Posted by: Jennifer Cefai (4 years, 2 months ago)

URL shortening service Bitly yesterday released an critical security warning urging users to look into their accounts, as their account credentials may have been compromised. While the company noted that nothing had been confirmed, it said it had disconnected any Facebook and Twitter accounts linked to user accounts just to play it safe. 

Although Bitly has said it has taken "proactive measures" to protect the user from this so-called breach, a lot of information has remained unsaid. The blog post is the public's only source of information and says far too little, but we would advise users to play it safe regardless and change their account details. While Bitly has yet to explain the reasons for its suspicions, you can follow these steps to secure your Bitly account:

1) Log in to your account and click on ‘Your Settings,’ then the ‘Advanced’ tab.

2) At the bottom of the ‘Advanced’ tab, select ‘Reset’ next to ‘Legacy API key.’

3) Copy down your new API key and change it in all applications. These can include social publishers, share buttons and mobile apps.

4) Go to the ‘Profile’ tab and reset your password.

5) Disconnect and reconnect any applications that use Bitly. You can check which accounts are connected under the ‘Connected Accounts’ tab in ‘Your Settings.’

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