Apple gets slap on the wrist for warranty policy in Australia

Posted by: Jennifer Cefai (2 years, 10 months ago)

An Australian watchdog has cracked down on Apple for misleading customers over its product warranties. The Australian Competition and Consumer Commission (ACCC) hit the tech giant with a court order after receiving claims that customers were being deceived over the rights to a replacement, refund or repair on faulty products. Apple is now being forced to abandon its current policies (which they have implemented over their stores globally) and adopt those required by Australian consumer law.

This isn't the first time Apple has crossed swords with the ACCC. Last year the company was fined $2 million for "delibarately" misleading customers over the 4G capabilities of its new iPad. The company is set to create a new link on its website which will clarify the difference between its own policies and those set out by Australian law, to avoid getting into trouble once again.

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